Thank you for selecting Jasper OB GYN as your healthcare provider. Our entire staff is committed to providing our patients with the highest quality of care. Your clear understanding of our financial policy is important to our professional relationship. Please feel free to ask any questions you may have about our fees, financial policy or your responsibility.
Test Result Notification
If we do not notify you with results of tests that are ordered by Jasper OB GYN, please assume that we did not receive the test results at our office.
Please call our office if you have not received notification within 2-3 weeks.
There are three exceptions to the test result notification policy:
- Screening or routine mammograms – If your mammogram is normal, the radiology department will send a letter to you. Jasper OB GYN will not duplicate that normal result. If the mammogram is abnormal, Jasper OB GYN will notify you promptly. Please call our office if you have not received notification within 2-3 weeks.
- Pap Smears – We will not notify you of a normal pap smear. We will contact you promptly with any abnormal result for instructions regarding follow up care.
- Prenatal Labs – If your prenatal labs are normal, we will not contact you. We will contact you with any test that is of significance and requires follow up prior to your next OB appointment.
Registration and Insurance Requirements
We require complete, accurate and up-to-date information on your registration form in order to bill your insurance company. New and established patients must supply a current copy of their insurance card. This allows us to assist you in collecting the benefits from your insurance company to which you are entitled. We will ask you to update your registration form annually, and ask that you contact us when changes occur (address, insurance coverage, phone number, name, etc.).
Medical insurance is a contract between you and your insurance company. Our office is not a party to that contract. Not all services provided to you may be considered covered by your insurance company. We encourage you to become familiar with your insurance plan and to verify coverage for recommended services, tests, laboratory studies and referrals to other doctors. This office cannot be responsible for out-of-pocket expenses incurred from utilizing an out-of-network provider, facility, or for undergoing non-covered tests or procedures. We do understand that insurance rules and regulations can be confusing. We can provide you with limited assistance to help guide you as much as we are able.
All co-pays must be paid at the time of service.
It is your responsibility (the patient) to get proper referral information prior to your appointment.
If you do not have medical insurance you need to be prepared to pay a minimum $150 towards your initial visit. Likewise, any associated surgery will require 85% prepayment or a minimum $1000 and the balance will be billed to you. We will accept monthly payments, but the payment must be received at least every 30 days to avoid finance charges. The remaining balance must be paid in full within 180 days from the date of service.
Surgery and Pre-Authorization
We will contact your insurance company to obtain pre-authorization prior to surgery. Obtaining pre-authorization does not mean that your surgery will be covered at 100% and you should be aware that insurance companies do not guarantee any payments or benefits until after the surgery is completed and a claim form is submitted. After we have contacted your insurance company, we will contact you to explain your benefits and collect applicable co-pays and deductibles prior to your surgery.
OB Prepayment Plan
The office staff will meet with you following your initial new OB visit to set up a monthly OB Prepayment Plan to discuss the fees associated with your pregnancy. The global fee for obstetric care includes your routine prenatal office visits, uncomplicated delivery, and postpartum visit. This global charge will be filed with your insurance shortly after delivery.
Tests, including pap smears, blood work, ultrasounds, NSTs, and injections provided during your pregnancy and at your postpartum visits are not included in the fees mentioned above. Hospital visits outside your delivery stay are also billed separately. These charges will be filed with your insurance at the time they are performed. Payment is due on your account for these charges throughout your pregnancy. You are responsible for any charges not covered by your insurance company.
A prepayment amount each month is required to be applied toward your final charges. After your baby is born and the insurance claim has been processed, you may have a balance on your account. In that event, you will be billed the remaining balance. If an overpayment has occurred, you will receive a refund.
We appreciate your help and the courtesy of a call if you are unable to keep your scheduled appointment. Please notify our office at least twenty-four hours prior to the appointment.
Disability, FMLA, and Other Forms
We realize that special forms are sometimes necessary to provide documentation of medical conditions. We are happy to complete those forms. The form will be completed after payment of $10.00 is collected. Please allow 7 days for completion of forms.
Medical Records can only be released upon the patient’s completion of an “Authorization to Release Medical Records” form. Only the patient can sign the release form; friends, and family may not sign for the patient. If you wish to receive a copy of your records, the fee is $6.50. Payment must be received prior to the release of records.
There is no fee if records are being released to another medical provider.
Statements and Past Due Actions
You will receive a statement if there is an outstanding balance. The billing statement will itemize your services as well as any payment, deductibles, or co-insurance amounts applied by your insurance carrier. If you do not understand your statement or have questions regarding your balance, please contact our billing office at 812-481-2709. In the event your balance becomes past due, the account will be considered delinquent. Delinquent accounts are subject to further collection action, including placement with our collection agency/attorney and possible termination from our practice.
We understand that temporary financial problems may affect timely payment of your balance. We encourage you to communicate any such problems with our practice manager so that we can assist you in the management of your account.